We’re so excited to pack your Sambalpuri handwoven handkerchief gift boxes and send them your way! Every order is handled with care so it arrives safe, premium, and ready to be gifted. Here’s everything you need to know about shipping with SutaSapta.
📍 Where We Ship
We deliver all over India—from metros to small towns—using trusted courier partners to keep your gift boxes safe.
International Shipping: Not available just yet, but we’re working on it. Stay tuned!
⏳ How Long It Takes
Processing: We pack your gift box within 2–3 business days (Mon–Sat, excluding holidays).
Delivery Timelines:
Standard Shipping: 4–7 business days after processing.
Express Shipping: 2–4 business days after processing (perfect for last-minute gifts 🎁).
Heads-Up: Festivals (like Diwali), holidays, or unexpected events (like strikes, weather issues) may add a day or two. Don’t worry—we’ll keep you updated.
💳 Shipping Charges
Shipping charges are calculated at checkout based on your delivery location, order weight, and chosen service (Standard or Express).
The exact shipping fee will be shown before you confirm your order.
Free Shipping may be available during special promotions, festive offers, or on bulk/corporate orders.
📦 Tracking Your Order
Once your order ships, you’ll receive a WhatsApp or email update with tracking details.
Just click the link to follow your SutaSapta gift box on its journey to you.
Tracking usually activates within 24 hours of courier pickup.
💔 If Something Goes Wrong
We take extra care, but in rare cases:
Damaged Box / Wrong Item / Lost Package? No stress—we’ll fix it fast.
What to Do: Let us know within 48 hours of delivery.
How: Email us at support@sutasapta.com or WhatsApp at +91-8984550750 with:
Your order number
A photo of the product & packaging
Fix: We’ll send a replacement or process a refund. If we need the product back, we’ll cover the shipping.
ℹ️ Good to Know
Address Check: Please double-check your delivery address and phone number before placing the order.
Safe Delivery: If you’re not at home, the courier may leave the package in a safe spot or with a neighbor.
Custom Orders: Bulk/corporate orders may have special delivery timelines, which we’ll confirm at the time of purchase.
❓ Questions?
We’re here to make your gifting experience joyful and stress-free!
📞 +91-8984550750 (Mon–Sat, 10 AM – 6 PM IST)
Your SutaSapta handwoven gift box is on its way - with love and heritage woven in every piece. 💝