Hey there, SutaSapta friend! We put our heart into weaving and packing your Sambalpuri handkerchief gift boxes — and we’re just as careful with your personal info. This Privacy Policy explains how we keep your details safe, simple, and secure. It’s our promise to you!
1. What Info Do We Collect?
To get your handcrafted gifts delivered with love, we need a few details:
Your Details: Name, email, phone, shipping & billing address.
Payment Info: Processed via secure gateways (we never store your card or UPI details).
Site Visits: Pages you browse, using cookies (tiny digital helpers).
Your Messages: If you contact us by email or phone, we note it so we can serve you better.
👉 Why? To send your order, personalize your experience, and occasionally share offers (only if you say yes!).
2. How Do We Use Your Info?
Your info helps us make SutaSapta smooth and joyful:
Deliver Orders: Get your handwoven gifts safely to your doorstep.
Personalize: Suggest products or combos you’ll love.
Stay in Touch: Send updates about your order or special deals (unsubscribe anytime).
Improve Our Site: Learn what you like, so we can make shopping smoother.
Keep Things Safe: Spot fraud and protect secure payments.
💡 Promise: We only use your info to serve you - never for anything sneaky!
3. Who Sees Your Info?
We share only what’s needed to fulfill your order:
Couriers: To deliver your gift box quickly.
Payment Partners: To process your payment securely.
Legal Needs: If required by law (like tax compliance).
🚫 Never: We don’t sell or rent your data. Your trust means everything.
4. How Do We Keep It Safe?
Your details are locked up like a treasured weave:
Encryption: Keeps your data secure.
Secure Payments: We follow trusted payment standards.
Limited Access: Only authorized team members can see necessary info.
⚠️ Reminder: No internet system is 100% foolproof, but we do everything possible to keep you safe.
5. Your Choices, Your Power
You’re in control of your information:
Check It: Ask us what data we hold.
Fix It: Update details anytime.
Delete It: Request removal of your info (unless legally required to keep it).
Say No to Emails: Unsubscribe with a single click.
Cookies: Turn them off in your browser if you prefer (some features may work less smoothly).
📧 Just email us at support@sutasapta.com or call 📞 +91-8984550750 (Mon - Sat, 10 AM - 7 PM IST).
6. Cookies - What’s That?
Cookies are like tiny bookmarks:
Remember your cart (so your gift box doesn’t disappear).
Show you relevant suggestions.
Help us understand what you enjoy.
👉 Your choice: Most browsers accept cookies by default, but you can disable them if you prefer.
7. How Long Do We Keep Your Info?
Orders: Kept for a few years (for returns, tax rules, and legal stuff).
Accounts: Stored until you ask us to delete.
Cookies: Some vanish when you close your browser, others stick around briefly.
After that, we securely wipe the data - like recycling an old gift box.
8. Changes to This Policy
If we update this Privacy Policy, we’ll post changes here. For major updates, we’ll notify you directly.
📅 Last Updated: September 2025
9. Questions? We’re Here!
We’re happy to help — just like packing your perfect gift.
📞 +91-8984550750 (Mon–Sat, 10 AM – 6 PM IST)
✨ Your privacy is as important to us as the craftsmanship in every SutaSapta handkerchief.